Delete My Data

Zanvex Fitness App — Your right to erasure

You have the right to permanently delete your Zanvex account and all associated data at any time. There are two ways to do this — in-app (instant) or by email request (for users who cannot access the App).

Method 1 — Delete from the App (Recommended)

In-App — Instant deletion

Open the Zanvex app and go to the More tab.

Tap Data & Privacy.

Tap Delete Account.

Confirm the deletion in the dialog. This action is permanent and cannot be undone.

When you delete your account this way, the following happens immediately:

Your Firebase Auth account is permanently deleted.
All your Firestore cloud data is permanently deleted (workout logs, food entries, measurements, routines, preferences).
All local app data on your device is cleared.

Method 2 — Request by Email

Email request — Processed within 30 days

If you no longer have access to the App but want your data deleted, email us at privacy@zanvex-studio.com with the subject line "Data Deletion Request" and include:

If you have an email account: the email address associated with your Zanvex account.
If you used the app anonymously (no email set up): include your approximate registration date and the device model you used. We will do our best to locate and delete the data; however, anonymous accounts that are inactive for 30 days are automatically deleted by Firebase.
A brief note confirming you want your account and data permanently deleted.

We will confirm your request by email and process the deletion within 30 days. We may ask you to verify your identity before processing the request.

What Gets Deleted

Data type	What happens
Email address	Permanently deleted from Firebase Auth
Workout logs & sets	Permanently deleted from Firestore and local device
Nutrition & food logs	Permanently deleted from Firestore and local device
Body measurements	Permanently deleted from Firestore and local device
Recovery logs	Permanently deleted from Firestore and local device
Custom exercises	Permanently deleted from Firestore and local device
Routine programs	Permanently deleted from Firestore and local device
App preferences	Permanently deleted from Firestore and local device
Crash reports (Crashlytics)	Automatically purged within 90 days per Firebase policy
Analytics events	Aggregated and anonymized — not linked to your identity

Data Backup Warning

Account deletion is permanent and irreversible. Once deleted, your data cannot be recovered. If you want to keep a copy of your data before deleting your account, export it first from More → Data & Privacy → Export Data.

Contact

For privacy questions or data requests: privacy@zanvex-studio.com

We aim to respond to all requests within 30 days.